We do our best to make sure that orders are shipped within 5-7 business days, most of the time we have a 1-3 day turnaround.  The biggest exception to this rule is custom orders - while we try to have our customs completed and sent to the customer as quickly as possible, occasionally we get a backup of them.  I've never had a custom request go longer than two weeks, but if we get very backed up that is a possibility.  Custom orders can take 5-7 days (for smaller customs) or 1-2 weeks (for larger customs) We'll always contact you if your order is going to take longer than expected to go out.